Send your payment through the mail to: 

Central Water District

P.O. Box 1869

Aptos, CA  95001

Stop by the District Office located at 400 Cox Road in Aptos and make an in-person payment.  Our regular hours are Monday through Thursday from 8:00 a.m. to 4:00 p.m. 

Payments can be made through the District's  24-hour through-the-door drop slot located at 400 Cox Road in Aptos.

Online bill pay allows you to pay your bill 24/7 using your Visa, Mastercard, or Discover card.  Please note that there is a $3.05 or 3% fee (whichever is greater) for use of this  secure service.  In addition, credit card information must be entered manually, without the use of  the autofill function.

• You can make a payment without logging into an account.  Simply click on the Pay Online link and select the  "Quick Pay" button.  You will need your six-digit account number to make a  payment.
• After creating an online account, you can log into your account to make a payment.
• After creating an online account, you can log into your account to set up automatic payments.  Autopay payments are processed approximately two weeks before the billing due date.

If your bank offers pay-by-phone or computer-based home banking, you may be able to make a payment using these electronic services without paying any additional service fees.  Contact your financial institution for more information about these services and their applicable fees.  Central Water District does not charge service fees for this type of payment.   

For residential customers, bills are generated bimonthly, and include two months of usage charges.  Bills are due 35 days after the bill date; and if payment is not received by the due date a $25 late fee will be applied to the account.

To ensure your utmost safety, your personal data is protected through network and database security using industry standard Secured Sockets Layer (SSL) to encrypt information to and from the site and other firewall and intrusion protections.  In addition, as an increased security measure, District staff are not able to access customer passwords or online credit card information.

• Cash
• Check
• Cashier's Check
• Money Order
• Credit Card
• Online /Electronic Bank Payments

Credit card payments  Yes, there is a $3.05 or 3% fee (whichever is greater) for use of this secure service.   This is the only type of payment that can be used for Autopay. 

Online/electronic bank payments.  Central Water District does not charge service fees for this type of payment.  However, customers should contact their financial instituions to determine if their bank charges fees for this service.  This type of payment cannot be used for Autopay. 

If a payment is not received by the due date shown on the bill, regardless of postmark or credit card/online payment, a $25 delinquent charge will be applied.  Please note that it can take up to 48 hours for the District to receive notice of a credit card or online/electronic payment through a banking institution, so please plan accordingly.  Thank you!

Yes, you can request a Late Fee Adjustment once every five years by emailing the District office at admin@centralwaterdistrict.us.com or submitting a written request.  Please note that customers may also be eligible for a Late Fee Waiver due to hospitalization, financial hardship, etc. 

If you are entering your credit card information for the first time, make sure to enter the information manually, without the use of the autofill function.   If you still are experiencing difficulty, you may want to try using a different browser (e.g., Google, etc.).  

If you are trying to update your payment information, you must create a new "wallet" item.  

For further assistance, please contact District staff at (831)688-2767 .

You may reset either or both at any time. For security reasons passwords are not disclosed to District personnel, so you will be sent a prompt to reset your password at the email address you designated when registering your account.